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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Imani Muhammad-Smith

March 20, 2026

5  out of  5
rating by Imani Muhammad-Smith
"Great customer service and very friendly! I felt no pressure to make a quick decision, and he explained everything I needed to know perfectly. Honestly the best representative I’ve come across in a long time!"
We responded:
"Thank you for the fantastic review, Imani! We are always here to help with your insurance needs here in Florence . "
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Oyatope Oyatope'

March 3, 2026

5  out of  5
rating by Oyatope Oyatope'
"i dont know where to start.. Taylor literally saved me $2615.00 off of my yearly home owners insurance and $92.00 a month on my auto insurance.. im in shock and so thankful. he was polite, professional, and diligent. (not to mention staying on the phone while calling my mortgage company) will definately recommend calling THIS specific office if you need coverage in SC. :) THANK YOUUUUUUUU TAYLOR ***UPDATE... he just saved my son money on his auto and renters ins!!! Call them nowwwww!!"
We responded:
"Thank you so much for the 5-stars, Oyatope! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Austin Wilson’s Team anytime."
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Courtney Wingate

February 26, 2026

5  out of  5
rating by Courtney Wingate
"Two words: Benton Wilson is the guy! I had the pleasure of speaking with Benton, and he helped me find the auto policy that was just right for me. In addition to getting auto insurance, I also enrolled in a life insurance plan. Benton was very knowledgeable about the topics we discussed and answered all of my questions. I will definitely be recommending him to family and friends."
We responded:
"Thank you for taking the time to leave such a great review, Courtney. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Tyler Bennett

February 23, 2026

5  out of  5
rating by Tyler Bennett
"Jackson provided me with great service and wonderful hospitality I would recommend him to anyone shopping for avoidable insurance"
We responded:
"Thank you so much for the 5-star rating, Tyler! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Sydney Parrish

February 23, 2026

5  out of  5
rating by Sydney Parrish
"Jackson Martin is an outstanding young man. He was kind, helpful, and is clearly very committed to his work. I finally have pet insurance for my cat, Zeke, and I’m very pleased."
We responded:
"Thank you for the amazing review, Sydney! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Jackson Kirkland

February 23, 2026

5  out of  5
rating by Jackson Kirkland
"Jackson Martin is hands down the best insurance man you’ll ever meet."
We responded:
"Jackson, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Austin Wilson’s Team is just a call or email away!"
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AcexGaming

February 23, 2026

5  out of  5
rating by AcexGaming
"Jackson is the man! Always willing to help out, no matter what."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Austin Wilson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Florence ."
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Brandon Duncan

February 19, 2026

5  out of  5
rating by Brandon Duncan
"Matt did a great job and made the process very smooth. Thank you Matt"
We responded:
"Thank you for the amazing review, Brandon! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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katie kennedy

February 19, 2026

5  out of  5
rating by katie kennedy
"Matt is amazing he helped me so much!! Highly recomend!!"
We responded:
"Wow, thank you for the 5-star review, katie! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Whitney Boykin

February 19, 2026

5  out of  5
rating by Whitney Boykin
"Matt Barrickman has been great with answering all of my questions. 100% recommend reaching out to him for all of your insurance needs!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Austin Wilson’s Team. "
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kristen manuel

February 19, 2026

5  out of  5
rating by kristen manuel
"Any experience with Matt is great, but he excels at this job! Thanks so much for helping me!"
We responded:
"Thank you for taking the time to leave such a great review, kristen. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Britt Wenzl

February 18, 2026

5  out of  5
rating by Britt Wenzl
"Ben was awesome & professional handling our automotive insurance!"
We responded:
"Thanks so much for the amazing review, Britt! We really appreciate your support here in Florence . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Super Clarke

February 16, 2026

5  out of  5
rating by Super Clarke
"Mr. Austin took his time to ensure I got the policies best tailored for my needs. He was very patient with me, I asked a lot of questions, hypotheticals, and requested him to recalculate multiple times. His professionalism was a highlight and I would recommend his service to anyone."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jack Barrickman

February 14, 2026

5  out of  5
rating by Jack Barrickman
"Great service, better people!"
We responded:
"Thank you so much for the 5-star rating, Jack! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Anthony Melo

February 13, 2026

5  out of  5
rating by Anthony Melo
"Benton was super informative and made sure to answer any questions that I had."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Florence to know that you had such a wonderful experience with us here on State Farm Agent Austin Wilson’s Team."
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Jake Miller

February 13, 2026

5  out of  5
rating by Jake Miller
"Best place to go very helpful folk"
We responded:
"Thank you for your kind review of State Farm Agent Austin Wilson’s Team. We appreciate it! Thank you for the amazing review, Jake! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Michael Mata

February 13, 2026

5  out of  5
rating by Michael Mata
"The best"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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cj collins

February 13, 2026

5  out of  5
rating by cj collins
"Benton Wilson is the best agent to deal with! Can’t beat the prices at Austin Wilson State Farm!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Austin Wilson’s Team here in Florence . "
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Payton Wilson

February 13, 2026

5  out of  5
rating by Payton Wilson
"This company is amazing!! I worked with Matt, he is truly boomtastic!!"
We responded:
"Thank you for the fantastic review, Payton! We are always here to help with your insurance needs here in Florence . "
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Cooper Davis

February 13, 2026

5  out of  5
rating by Cooper Davis
"Your guy Matt is a beast. He is so smart and quick with the jokes. He could've talked me into buying whatever he wanted to. Thanks Matt you are the best"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Austin Wilson’s Team. "
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Haley Leedom

February 13, 2026

5  out of  5
rating by Haley Leedom
"Thanks Matt!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Austin Wilson’s Team! We deeply appreciate your kind words here in Florence . "
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Dea Dea Wilson

February 13, 2026

5  out of  5
rating by Dea Dea Wilson
"Matt was very professional and personable, great experience!!"
We responded:
"We appreciate your review, Dea. We are so happy that you had such a wonderful experience with State Farm Agent Austin Wilson’s Team here in Florence ! "
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Jennifer Barthlome

February 13, 2026

5  out of  5
rating by Jennifer Barthlome
"Such a great experience working with Matt"
We responded:
"Jennifer, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Austin Wilson’s Team is just a call or email away!"
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Jasmine Crosby

February 5, 2026

5  out of  5
rating by Jasmine Crosby
"Ben was very patient with me! He was very helpful and just helped me save $70 by switching! Thanks Ben!😊"
We responded:
"Thanks so much for the amazing review, Jasmine! We really appreciate your support here in Florence . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Linda Deas

January 29, 2026

5  out of  5
rating by Linda Deas
"I got a live State Farm Agent Austin Wilson on the phone when I called State Farm and not Voice with questions that sometimes can't be answered. Austin Wilson is an excellent Agent and very nice. He made me feel like I was the next door neighbor and we were having coffee. He made sure I got all of the insurance I needed. He is friendly, a people person, an understood my need for getting a good insurance policy. His personality made me feel that I could ask any question that I wanted to and he had all of the answers. He is very knowledgeable of the insurance industry. Thanks to Austin Wilson for his excellent skills and expertises in insurance."
We responded:
"Thank you for your kind review of State Farm Agent Austin Wilson’s Team. We appreciate it! Thank you for the amazing review, Linda! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "